Returns & Exchanges

The AuraNudge Promise:We want you to feel the weight, the texture, and the grounding presence of our pieces. If for any reason your new hardware doesn’t resonate with you, we are here to make it right.

• The Policy: You have 30 days from the date of delivery to decide if your piece is the right fit for your ritual.
• The Condition: To be eligible for a return, items must be in their original, unworn condition with all AuraNudge packaging (pouch and box) included.

• Found a different style you prefer? We offer one-time complimentary exchanges. Simply contact our team, and we will help you swap your piece for another "anchor" that suits you better.

• Return Shipping: While we are currently offering Free Worldwide Shipping on all outbound orders, the cost of return shipping for "change of mind" remains the responsibility of the customer.
• The Process: Contact support@auranudge.com with your order number, and our team will provide the local return address and instructions.

• Instant Replacement: In the rare event that your piece arrives with a defect or is damaged during transit, we will send a replacement immediately at no cost to you. * Luster Guarantee: Remember, if your piece loses its gold color within 365 days, this falls under our Yearly Guarantee—not a standard return. We will replace it as part of our quality promise.

1. Email Us: Send a note to newsletter@auranudge.com with your order number.
2. Pack It Up: Place the item back in its microfiber pouch and original box.
3. Ship It: Send it back using a trackable shipping service.
4. Refund: Once received and inspected, your refund will be processed back to your original payment method within 5–7 business days.