Shipping policy

The AuraNudge Promise: Your Worry-Free Experience

At AuraNudge, we believe your journey toward focus and prosperity should be seamless. That’s why we provide a Comprehensive Quality & Shipping Guarantee for all orders across the U.S. and Canada.

If your order doesn't arrive in perfect condition, we take full responsibility. No stress, no extra costs—just solutions.

🚨 Received a Damaged or Defective Item?

We’ve simplified our resolution process into three effortless steps to get your replacement to you as fast as possible:

  • Step 1: Quick Notification Email us at newsletter@auranudge.com within 7 days of delivery. Use the subject: “Replacement Request - Order #[Your Order Number]”.

  • Step 2: Simple Verification Attach 2-3 clear photos showing the damage or defect. This allows our team to skip the long forms and move straight to shipping.

  • Step 3: Instant Replacement Once confirmed (typically within 24 hours), we will ship a brand-new replacement to you immediately.

Note: Please keep the original packaging and the damaged item until your new replacement arrives and the process is complete.

Our Commitment to You

  • 100% Liability: We cover all manufacturing defects and any damage sustained during transit.

  • Zero-Cost Replacement: You will never pay a cent for a replacement. We cover all shipping fees—both for the new item and any necessary returns.

  • Priority Processing: We treat replacement orders with the highest priority to minimize your wait time.

Shop with Confidence.

Your peace of mind is the foundation of our community. If you have any questions about your order, our team is always here to support your journey.